Performance Marine

Reviews of Performance Marine

•  

  Andy Chugg Added December 22, 2019

  ★ ★ ★ ☆ ☆
  Product is great
  After Sales Service is Questionable
•  

  Luke Veal Added December 21, 2019

  ★ ☆ ☆ ☆ ☆
  Brought a brand new camero boat from peter in 2015. Great boat, the lads at camero do a mint job.
  
  I can not say the same for the performance marine wholesalers though. Not long ago I was towing my boat to Echuca, the cheap cover that performance marine Supplied (not camero boats) had snapped all five elastic straps holding it down. This flapping in the wind and damaging the boats painted surface.
  
  I contacted peter Webb (owner of performance marine) supplied photos and a full story on the whole situation. After spending over $60000 with peter not long ago purchasing this boat, the reaction and response I got was appalling.
  Peter quickly jumped the gun, saying things like I must not have put the cover on correctly, it must have UV damage (always garaged) before not long peter started swearing and abusing me then finishing the phone call off with "call someone who cares mate"
  
  I have never seen such disgusting customer service in my life! I was shocked! Peter had no time for what I had to say or explain, this is after I waited patiently for him to return from holidays to talk about this matter.
  
  Spend over $60000 with a fellow Australian boat dealer and get treated like that, I think I'll shop somewhere else next time peter. After speaking to a few people who have brought boats from here, they were not surprised with the response I got. People who are looking to purchase a boat, think twice before shopping here.
•  

  Matt B Added December 21, 2019

  ★ ☆ ☆ ☆ ☆
  Worst customer service ever held boat to ransom when question quote did nothing but say boat was rubbish swearing carrying on over doing his job would not recommend at all this is the second bad experience there
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  Tara E Added December 21, 2019

  ★ ☆ ☆ ☆ ☆
  Lady that answers the phone is extremely rude. There is absolutely no need for it! Disgusting service.

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